Toyota Soars, Ford Dives in Consumer Reports Poll

Posted: October 30, 2012 at 3:17 am

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Scion, Toyota and Lexus top this year’s Consumer Reports annual auto reliability survey. Ford and Lincoln plunged to the bottom of the list, outscoring only last-place Jaguar.

Consumer Reports’ 2012 reliability ratings

CR announced the results on Monday at a meeting of the Automotive Press Assn. in Detroit. The magazine derives the reliability ratings by polling its subscribers about serious problems with their vehicles in the previous 12 months.

Asian brands captured nine of the top 10 ratings this year. Audi, which jumped 18 positions to 8th place, is the top-rated European brand this year. The best-scoring domestic brands are Cadillac (up 14 places to 11th) and GMC (up 10 places to 12th).

Ford, which broke into CR‘s top 10 two years ago, has been hurt since then by continuing problems with its MyFord Touch telematics system and PowerShift dual-clutch transmission, according to Jake Fisher, CR’s director of automotive testing.

Three of Chrysler’s four brands dropped in the standings this year: Chrysler (23), Dodge (24) and Ram (25). Jeep’s ranking (19) was unchanged. Fisher says the company’s models with the largest engines and most features dragged down Chrysler’s average.

Japanese marques have historically led CR’s reliability listings, and European makes anchored the bottom of the list. But Fisher notes that several European brands advanced this year, while many of the most highly-rated Japanese marques slipped slightly.

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